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Support Contract News:
ApNET launch new maintenance agreement pricing structure...
"Support Contracts"
Even the most well designed system is subject to the effects of its surrounding environment including factors such as temperature, changes made automatically (such as updates), bugs in software and human integration.
Therefore it is important to put measures in place to maintain your system.
We can provide repair on an ad-hoc basis or we can provide maintenance agreements (so you know the cost each month). With our maintenance agreement
the price you pay depends on how easy your system is to manage, therefore if you have made investments in servers or reliable hardware or software you can expect the monthly charges to decrease proportionately.
When we provide maintenance all labour costs are inclusive so you will expect to see us even when you don’t have an issue to provide proactive maintenance, including but not limited to installation of software updates or installation of Antivirus upgrades on an annual basis. Also included is the moving of existing computers and servers (should you be relocating your office or just having a move around). If you purchase additional software from us to upgrade an existing computer we would also install this free of charge on the computers that you have nominated to be covered. In fact the only time you would expect to be charged is for parts and additional equipment required for an upgrade or replacement.
