IT Support | Router Maintenance

Providing Corporate Solutions to Small Business

Call 020 8315 5820 to discuss your specific requirements

Home > Support > Router Maintenance	Back to previous page
Router maintenance Internet connections are now extremely important to most businesses, whether it be to stay in touch via email, browse the web, remote access and even in some cases telephone calls can now depend on an active Internet connection. Therefore it has become vital that there is as little downtime as possible in this area. APNET now provide a solution that allows for you to have two Internet connections (possibly one wireless) so that in the event of a provider failure you can continue running. To further support this we have now released our Managed Router Service which provides you with many benefits including same day swap of your router in the event of a complete failure, liaison with ISPs to resolve telephone exchange and network issues, remote monitoring of connections and proactive installation of router updates when they become available. [+] Prerequisites Use of recommended Internet Service Providers (presently Opal / BT / Draytel). Charges from these providers will apply. Draytek router installed and configured by APNET (or confirmed to be correctly installed) Use of advanced DNS zones services (included) Use of advanced failover and system monitoring A records (two included) Use of Google public DNS Servers as forwarders (free of charge) Use of authenticated SMTP servers for sending mail from internal mail servers (included) Domains to be transferred to Namesco (setup charges and ongoing charges dependant on quantity of domains and top level domains in use) Routers to be installed with electronic timer switches for auto reboot on a schedule Router tools installed on a local machine (preferably the server) Setup of standing order to APNET for the monthly recurring charges [+] What's included? Installation of firmware updates as they become available (requires onsite visit and brief downtime) Remote monitoring of connections (engineers are emailed in the event of a failure) Liaison with ISPs in the event of a line or exchange failure to bring back online ASAP Logging of router activity in Syslog to provide detail for troubleshooting Same day swap of like for like router in the event of a router failure, to keep you up and running until the replacement arrives [+] What does it cost? If your infrastructure meets the prerequisites then our managed router service for the Draytek Vigor 2820 or 2820n is just £19 per month If you have combined telephone system / router (ie. Draytek Vigor IPPBX 2820 / 2820n) then the managed router service is just £29 per month Onsite work is subject to parking and congestion charging expenses and may be subject to travel time if excessive. All work is subject to a minimum 30 minute charge at each site (remote sessions and phone support is subject to a 15 minute minimum. Work is charged in 15 minute slots. Other Support Contracts Services* Computer Maintenance Server Maintenance Keywords: Router, Internet Connection, Remote Access, Internet Sharing, Wireless, Wireless Security, Firewall
APNET Ltd. Compass House, 36 East Street, Bromley, Kent BR1 1QU (Please make an appointment before visiting) t: 020 8315 5820 \| e: info@apnet.co.uk

SE1 \| SE2 \| SE3 \| SE4 \| SE5 \| SE6 \| SE7 \| SE8 \| SE9 \| SE10 \| SE11 \| SE12 \| SE13 \| SE14 \| SE15 \| SE16 \| SE17 \| SE18 \| SE19 \| SE20 \| SE21 \| SE22 \| SE23 \| SE24 \| SE25 \| SW1 \| SW2 \| SW3 \| SW4 \| SW5 \| SW6 \| SW7 \| SW8 \| SW9 \| SW10 \| SW11 \| SW12 \| SW13 \| SW14 \| SW15 \| SW16 \| SW17 \| SW18 \| SW19 \| SW20 \| WC1 \| WC2 \| W1 \| W2 \| W3 \| W4 \| W5 \| W6 \| W7 \| W8 \| W9 \| W10 \| W11 \| W12 \| W13 \| EC1 \| EC2 \| EC3 \| EC4 \| Bromley \| Croydon \| Bexley \| Greenwich \| Lewisham \| Lambeth \| Southwark \| Wandsworth \| City \| Westminster \| Chelsea \| Kensington \| Camden \| Islington \| Tower Hamlets \| Beckenham \| West Wickham \| Chislehurst \| Kent \| Orpington
Home \| Support Contracts \| Business Systems \| Remote Help \| About \| Contact All prices quoted exclude VAT